Hands That Make Wishes: Terms & Conditions & Disclaimer

Face Painting Terms & Conditions 

Bookings, Deposit & Payment

A £20 non-refundable deposit must be paid in advance to secure the booking.

The balance must be paid in cash on the day of the party/event. We will not accept cheques on the day.

Once we have received your deposit, we will send written confirmation of your booking, detailing the time, date and location of the party. Please check your booking confirmation carefully and inform us immediately if any of the details are incorrect. We will not be liable for non-attendance due to incorrect booking details being provided.

Setting Up & Leaving

We will arrive approximately 15 minutes prior to the agreed start time to set up the equipment.

After packing away our equipment, we will be unable to set up again to cater for late arrivals to the event.

Face Painting

Children must be under constant adult supervision whilst being painted or in the queue.

 We advise a maximum of 20 guests for a 2 hour party booking. If more guests are expected, please discuss with us prior to your booking, as we may be able to offer simple cheek or arm art, a second face painter or a longer booking insteadI

f your booking is for a child’s party, please ensure all parents are made aware there will be a face painter at the party. It is your responsibility to inform the artist of any children unable to be face painted.

We will refuse to paint anything that we consider to be offensive or inappropriate.

We will not face paint anyone who is intoxicated, violent or abusive. Without prejudice, we reserve the right not to paint anyone we deem unsuitable for face painting.

 We reserve the right to distribute Hands that make wishes promotional material during the event, which may take the form of flyers, business cards, stickers or badges.

 Cancellation of Booking

A minimum of 24hrs notice of cancellation is required. Notification for instance, by phone, in person, via email or mobile text message.

 The £20 deposit is non-refundable.

It is advisable not to have a child's face painted if they have:

1. Sensitive Skins

2. Eczema

3. Cold Sores

4. Conjunctivitis

5. Open cuts or sores

Removing Face Paint from a child's face:

1. Face Paint should be removed after 2 or 3 hours.

2. Children should NEVER go to bed without removing the paint.

3. Glitter should be removed first using a damp piece of cotton wool taking it away from the eyes.

4. The rest of the make up should be removed with water or, if necessary, a little soap and water.

5. Water based make up should NEVER be removed with cleansing creams or lotions

Face Painting Disclaimer  

I am covered with full Public Liability Insurance and have an enhanced CRB.

The products used are hypoallergenic which should help to minimise the chance of a reaction. If concern remains over sensitivity to products please request a skin patch test prior to painting. I use only professional paints and products approved by the EU and FDA for their specialist use. Paints include anti fungal, anti bacterial and anti mould agents. Paints used are Snazaroo and Grimas. The highest level of hygiene control is strictly adhered to, I rinse brushes well and change water frequently. 

I reserve the right to refuse to paint a person where it is judged inappropriate due to age or behaviour. If a child cannot keep still enough to have their face painted safely, an alternative area may be painted if suitable. I will NOT under any circumstances paint a child who clearly does not wish to be painted, shows confusion, distress or anxiety or who is asleep, regardless of parents’ wishes. 

I would be grateful if dirt or food could be cleaned from a child’s face before painting. I reserve the right to refuse to paint areas on individuals that show symptoms of medical conditions, including, but not limited to; cold sores, open wounds/broken skin, heavy cold with runny nose, conjunctivitis, various infectious skin diseases or infected skin. I am able to paint individuals with non-contagious skin conditions as long as there is no broken skin or infection or a known potential to worsen the condition. I would request that clients are understanding of this decision. 

Children remain the responsibility of their parents, guardians, party organizers at all times. I use hypoallergenic paints but allergic reactions though rare, cannot be ruled out. I do not take personal responsibility for allergic reactions. A patch test will always be performed prior to painting if there is concern over sensitivity. Please do ask.

Anything I consider to be inappropriate or offensive will NOT be painted. Requests of this nature will be refused without being in breach of any contract or agreement. I do insist that my products are not touched by the public to ensure the health and hygiene standards are maintained. Parents are to keep small children away from my products at all times.

Removing of paint at home can be done with warm water and a flannel, some colours will linger on the skin, these are usually Red, Green and Black. Please do not worry it will fade within a day or so and a wash with baby shampoo will help. Some paints may stain clothes. I do not accept liability or responsibility for any damage caused to any person or their property at anytime. Most stains are removed by soaking in a stain removal solution prior to washing. I always use water-soluble paints and in nearly all cases they are non-staining. I will take care in their use but will not take responsibility for spilled paint or soiled clothing so please provide adequate protection where necessary.